Assignment 1: Business Communication, An Introduction

1. How do you define communication?

It is a process where two o more people participes in a exchange of ideas.

2. What is the role of communication in management of business?

The correct interaction and exchange of what is intended to be established.

3. What are the different purposes of communication? Briefly explain any five of them.

  • For instruction, is about directive nature. 
  • For information, talks about inform a person or a group about a particular task. 
  • For evaluation, has tests and examinations of some activities to form an idea or a judgement of the worth of the task. 
  • For teaching, is about the correct learning of the workers and personal safety on the jobs. 
  • For image building, is about the fact that companies should be together with society. 

4. Discuss the different situations when the communication exists.

There are two involved on the communication process; sender and receiver, so this last one receives the information and gives feedback. 

5. “Communication is an exchange of facts, ideas, opinions and emotions by two or more persons.” Explain the statement and discuss the role of feedback in communication.

In the communication process, two or more people are involved whose objective is to exchange an idea or fact, at the end of this exchange, the receiver must give a feedback from what them understood. 

6. “Communication is the two way process.” Explain.

The transmitter sends a message which is an idea, fact or an emotion to the receiver, then the receiver interprets that message in to a understandable meaning and gives a feedback.

7. Discuss the elements of communication process.

There are 8 elements in the communication process, these are, sender or transmitter, message, encoding, communication channel, receiver, decoding, feedback and breaking drain, each one has an importante part in the process, without one, the message that is wanted to give cannot be correctly sended. 

8. Give three examples of brain drain in communication process.

  • One of the personas could be distracted and interrupt the communication. 
  • Language barrier.
  • Not wanting to establish communication. 

Comments

  1. In question #8 I think that you make a great point when you say that not wanting to establish communication is an example of brain drain; I believe that you can articulate an idea in the most perfect and clear way possible but if the other person is unwilling to hear you out or even try to comprehend what you are saying then communication will be impossible.

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  2. For the third one, you made the definitions short and really understandable, you focused the definition of teaching communication on the business spectrum, which is what we should be reviewing in this subject. And the point on which you focused about being able to tell the workers how to do what they're supposed to do and stay safe in the process. This is very important as these safety instructions in the workplace are usually not shared widely enough to be taken into account by the recipients.

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  3. Your definition of communication it's on point, consice and simple, totally agreed with you.

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  4. Wow to have done it so fast, without a doubt you expressed very objective ideas, I agree with your explanation, I really liked your definition of communication, it is very short but it says just enough to understand it.

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  5. I agree with your definitions, they seem concise and clear to me.

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